Reference Number: JO-2308-520850
Credit Specialist
Rate: Negotiable
Job Type: Contract
Location: Northwich

Credit Specialist

Location: Northwich (Hybrid working)

Duration: 6 months

Pay rate: £13.33 per hour PAYE

Hours: 37.5 per week

Primary Objectives:

• To recover all funds invoiced to clients within the terms and conditions set and within the boundaries of the policies set by the company and within the law of the land.

• To reduce the DSO and aging provisions in place to optimise cash flow and profit for each entity within your remit.

• Manage the reduction and allocation of payment and credit notes on ledgers.


• In collaboration with field Associate may act as an additional contact to client.

• Will be expected to travel to client’s offices for review meetings

• Consult with customers to resolve complaints.

• Consult with customers to verify financial and credit transactions

• Assists in financial analysis of credit data and financial statements to determine the degree of risk involved and extend credit facilities according.

• Risk assessment and decision making on release of orders on delinquent or disputed accounts.

• Legal review of delinquent accounts

• Processing of court papers and documentation within the UK Court system.

System / Process Tasks:

• Incoming / Outgoing calls – Communication with customer, sales teams and management

• Incoming/ Outgoing Emails – Communication with customer, sales teams and management

• Maintain good standards of system operation & data quality

• Maintain accounts within both the Sap and GetPaid systems.

• Identify and highlighting and escalate disputed invoices to dispute resolution team

• To drive resolution of disputes in a timely manor

• To manage disputes from within GetPaid system

• Highlight allocation requirements to AR team

• Request refunds in accordance with company policy.

• Request write offs, when debt becomes unrecoverable.

• Request write backs in accordance with company policy.

• Request Remits for payments received

• Forecasting and account trouble shooting

Minimum requirements:

• Performs a variety of routine and some non-routine clerical/accounting/customer service functions in accordance with standard procedures in one or more of the following areas: general accounting, accounts payable, accounts receivable, credit and/or collections.

• Basic working knowledge of Microsoft Office, including Excel, Word and outlook.

• Required to have an aptitude toward credit management

• Minimum standard is confirmed by Credit Services Standard testing.

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