Reference Number: JO-1911-441499
Customer Service Representative
Rate: Negotiable
Job Type: Permanent
Location: Camberley

Customer Service Representatives
Location: Camberley, Surrey
Rate: Competitive hourly rate
Type: 12 month contract (Temp to perm)

Are you a Life Science Graduate that for whatever reason are not putting your degree to good use? We know that getting your foot in the door can be difficult and sometimes you just need to find a role that will give you the opportunity to kick start your career. We are looking for Customer Service Representatives for not only a global leader within the Life Science industry, but also a Certified Top Employer in Europe 2019 (basically, they put their people first!). Sound good, then read on.

About the role:
Handling calls with internal and external customers in an efficient, effective and courteous manner
Support Sales Team by accurately placing customers orders into bespoke software systems
Maintain and update customer records
Manage and resolve internal and external customer queries
Analyse trends in queries or complaints to identify and address root cause to improve customer experience

What we can offer you:
initial two-week training programme
Opportunities for professional development with a view to taking up a permanent role with potential for this to be in other key areas
Exposure to gain experience with other parts of the business.
Free parking facilities
A subsidised cafeteria and deli bar
Access to onsite gym
A free shuttle between local Farnborough station and the office
Well-being breaks

What we are looking for:
Recent Graduate with a Life Science Degree
Outgoing personality who works well as part of a team
Good telephone manner and able to process a large number of calls
Good Administrative, Database and System skills
Motivated and driven to exceed targets

So, if youre interested in being part of 70-year heritage, global leader company that puts you first, send your CV across to stephen.wincott@clinicalprofessionals.co.uk
Please also write a cover letter – quirky – sell yourself, and let your personality be seen!

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