Reference Number: JO-2010-456381
Field Support Engineer
Job Type: Permanent
Job Title: Technical Service Engineer – Medical Devices/Hospital
Location: Germany – Cologne
A unique career opportunity has arisen at MedTech Professionals. We are looking to speak with experienced and highly motivated Field Service Engineer based in Germany. Our client is one of the most prestigious and innovative medical devices companies located in the Belgium region. If you speak Flemish or French and English fluently and have valuable Field Technical Support background.
Please contact me via email on firstname.lastname@example.org or via LinkedIn
• The installation of the company’s devices guided by defined planning, timelines, and operating processes.
• The maintenance of the company’s devices across Benelux and internationally (extensive travels up to 70% involved).
• Debug of any defaults or issues occurring and reporting to Manager.
This is a permanent role working with a well-respected software and hardware company; this role will work closely with hospital, lab and blood centres to provide the equipment and software.
• The maintenance of the devices according to the maintenance schedule and take all necessary actions to repair equipment when needed.
• Planning and executing customer training, working with local sales consultants.
• Operate the installed site and the equipment or systems on daily basis.
• Providing clients with technical and logistical solutions, supporting triage remotely or on-Site.
• Document and report any interventions with the required level of details and accuracy.
o Graduate Technical Education
o Advanced experience with Medical Devices/Lab Equipment.
o Speaks, Reads and Writes English fluently and one other local language (French/Flemish).
o Strong analytical thinking and able to apply logical methods.
o Demonstrated strong personal interactive skills.
o Strong focus on Customer Focus and Negotiating.
If you would like to apply to this position and feel that you have the necessary skill set to be successful, please send your CV application via email to: email@example.com