Overview
Reference Number: JO-2308-521933
Senior Knowledge Management Specialist
Rate: Negotiable
Job Type: Contract
Location: Central London / West End
Senior Knowledge Management Strategist
Remote
12 Months
Pay: Negotiable
– it is more to manage the overall lifecycle without touching the content
• 12+ years of work experience in Consulting, or a Corporate Knowledge Management function
• Strong knowledge of/experience with KM Framework, KM Solutions, Technologies and Systems, metadata taxonomies, and databases
• Design Thinking and Top Down Thinking expertise
• Has led business transformation initiatives
• Project management skills and experience a plus
• Change management skills and experience a plus
Major Accountabilities
• Drive / lead KM business transformation initiatives
• Analyze business requirements and develop KM value propositions using existing methodologies, tools and technology platforms or propose innovative solutions to create value while minimizing costs / efforts
• Identify key areas / opportunities for KM service expansion and innovations, while developing further the KM framework to meet a wider range of business demands
• As part of knowledge strategic assessement or maturity model assessment, define and drive the knowledge management strategy and solution design approach, including potentially vendor selection to strenghten KM offering
• Prepare proposals and project plans to deliver work for our internal customers
• Initiate and lead strategic knowledge management initiatives which might include
o o Support internal business units in defining a KM strategy, with clear priorities and business goals aligned with key stakeholders
• Prepare and lead KM workshop with internal customers
• Building taxonomies and ontologies
o Conducting analysis to continuously measure quality and effectiveness
• Drive work with other disciplines to streamline workflows and improve business processes associated with knowledge sharing.
• Develop an in-depth understanding of documentation needs, analyzing existing content and focusing on high-quality work products that meet business standards and are appropriate intended audiences.
• Stay current on KM tools, trends, and methodologies to continually improve the organization’s knowledge sharing capabilities.
• Support the Head of Knowledge Management for any ad hoc KM strategy initiative
• Collaborate with IT on data management, reporting needs and system improvements/integrations
Ideal Background
• 12+ years of work experience in Consulting, or a Corporate Knowledge Management function
• Strong knowledge of/experience with KM Framework, KM Solutions, Technologies and Systems, metadata taxonomies, and databases
• Design Thinking and Top Down Thinking expertise
• Has led business transformation initiatives
• Project management skills and experience a plus
• Change management skills and experience a plus
• Meticulous attention to detail
• Ability to gather, analyze and report on data; develop insights, and follow through on actions to improve the quality and efficiency of KM service offerings
• Ability to work confidently and independently in occasionally complex and ambiguous situations with minimal supervision
• Ability to collaborate internally and externally with a strong customer-service ethic
• Ability to prioritize, be agile and adapt to changing business needs
• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
If you are interested please send your CV to warren.smith@cpl.com
